Achieve your operational and strategic objectives with i4.
Achieve your operational and strategic objectives by entrusting the management of your SAP landscape to i4 Marketplace’s team of seasoned experts.
i4 Marketplace’s SAP support and Managed Services practice is built around a balanced scorecard that gauges reliability, agility, and total cost of ownership. Our proven ticket management process — along with our combination of onsite and domestic onshore services — provides clients with a cost-effective and reliable way to support IT outsourcing needs.
We handle incident management, product rollout and upgrades, cloud management, infrastructure support, and more.
i4 Marketplace specializes in providing support services for the ECC and S/4HANA Functional/Technical Development including ABAP, Fiori, Basis, Databases, Infrastructure Support – Hardware and Operating Support, Java, .NET and E-commerce (Hybris / C/4HANA), Basis & Databases. We have a tailored made support approach for all ERP Cloud applications – Ariba, SuccessFactors and more.
Our Leadership team also has experience developing BOT (Build, Operate and Transfer) model for many of our clients. We have the capability of building operational support model for your company with all the security measures required to execute the support.
Dedicated staff that provide any level of support on a daily basis, so you can release key internal staff to focus on more strategic initiatives. Ideal for companies that are looking to reduce costs, or are too constrained to add permanent staff. Total control over time zones and work shifts to ensure easy communications with your global teams. Bundled onsite, offsite (U.S.), and offshore staff. Fixed price or time and materials billed on a monthly basis.
Shared Service Model
An innovative service delivery model to provide support and maintenance services of enterprise applications to multiple customers delivered by a common pool of consultants around the clock. Build a team (U.S. based and/or global) of your choice. Team members are shared across multiple clients for cost reductions via economies of scale. The team can be scaled up or down in line with changing circumstances, offering significantly enhanced operational flexibility. A contract for a fixed number of hours can be signed for multiple areas of support. Any unused hours will be carried forward next month and will be active for a three-month period for use in any other enhancement work. Typically fixed price billed on a monthly basis.
On-Demand/SaaS Model
Utilize expert skills as and when required (pay-per-use_. Ideal for specialized requirements or niche skills. Contract on hourly or a per-project basis when required. Choose from our international pool of resources. Gives you higher flexibility, predictability, and cost control on a time and materials basis.
